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Type: Posts; User: Sedgewick

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  1. Replies
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    Totally get that the first set would deplete...

    Totally get that the first set would deplete quicker than subsequent sets- but after 20-30 mug printings is crazy!! On a positive note, the wonderful folk at Sawgrass are replacing them free of...
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    2,715

    Genie in a Bottle needed ASAP!

    Dear Genie,

    So, I got myself a RICOH SG311ODN Mac laptop and printed about 20 mugs. No one was interested. I put away the printer almost a year ago as other work came up. Now, I have designed a...
  3. Why not just leave the mug in the whole time?

    Another (possibly silly!) question from a newbie!

    My understanding is that while a mug press is heating up to the pressing temperature, it is best to have a mug in it - to protect the machine.
    ...
  4. I tried that old chestnut - didn't work!!!

    I tried that old chestnut - didn't work!!!
  5. Yes, it's connected by cable. Thanks everyone...

    Yes, it's connected by cable.

    Thanks everyone for your help. I feel like I should wait until Monday and talk to Sawgrass. I may make things worse if I tinker with it myself. Right now I know...
  6. I am printing through Photoshop. As I say, it...

    I am printing through Photoshop. As I say, it worked fine, left the machine for 15 mins, and now it can't print.

    I woke the machine up with the Power button in the usual way, but the machine and...
  7. In terms of the Power button - yes, as mentioned...

    In terms of the Power button - yes, as mentioned earlier in my posts, I did indeed press the Power button - the machine woke up as it always does when you press Power, but did not print.

    As...
  8. I'm sure you're right, Mrs Maggot - but as I say,...

    I'm sure you're right, Mrs Maggot - but as I say, I don't know how to get the IP address. I go through the menu but don't know what to select or how to select an item.

    My Ricoh came brand new but...
  9. Thanks Webtrekker, it's really a mystery. Yes,...

    Thanks Webtrekker, it's really a mystery.

    Yes, I always press the blue power button and it does say ready and show the ink levels.

    It's so weird. It was working perfectly - I leave the printer...
  10. Replies
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    8,218

    I just hate being locked into eternal payment...

    I just hate being locked into eternal payment year after year - and of course payments will go up over the years! I'd rather buy something outright.

    It's a great model for Adobe, a nice profit...
  11. Good sleuthing!! Unfortunately my Ricoh...

    Good sleuthing!!

    Unfortunately my Ricoh doesn't seem to come with instructions. I found the menu, and looked through it - not sure how to select an item. I thought googling the buttons on my Ricoh...
  12. The Mystery Of The Reluctant RICOH - Hercule Poirot or Miss Marple needed!

    I need a sleuth who is good at solving mysteries.

    So, I'm a newbie and I have had everything set up correctly by Sawgrass who helped me by remote access.

    I've got a RICOH SG311ODN, Mac laptop...
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    Brilliant - thank you so much. I am on the...

    Brilliant - thank you so much.

    I am on the Photoshop 7 day free trial. Not sure whether I will purchase as I hate the fact that they have a subscription model so you're paying them indefinitely....
  14. Replies
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    Oh thank goodness - it works! Thank you, thank...

    Oh thank goodness - it works! Thank you, thank you, thank you.

    I have no idea why someone people consider intelligent, cannot understand a simple well- loved programme like Photoshop. I installed...
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    8,218

    So, now I'm understanding what happens - though I...

    So, now I'm understanding what happens - though I don't know how to fix it.

    I create a new template that is the paper size I want.

    Then I add the image.

    However, what happens is that the...
  16. Replies
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    8,218

    There is some tiny thing I am doing wrong because...

    There is some tiny thing I am doing wrong because I'm doing exactly as you say.

    I open Photoshop.

    I click New - and I specify the size and name of my template.

    I then open an image.

    The...
  17. Replies
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    Ian - thank you so much. How helpful and kind. ...

    Ian - thank you so much. How helpful and kind.

    That's where I found myself- but frustratingly, each time I put my image onto my Master Template image (which is the size of my pre-cut paper), it...
  18. Replies
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    Newbie Blues - precut paper

    Hey everyone.

    So, I have my Ricoh printer set up, profile set up on my Mac (Sawgrass guy helped me), but now I'm trying to print onto pre-cut paper.

    I imagined this would be easiest....!

    I...
  19. I emailed Martin from BMS yesterday, providing...

    I emailed Martin from BMS yesterday, providing the above info.

    COP today I hadn't heard back so I rang Sawgrass using the card provided in the BMS Starter Pack - didn't want to as it's a U.S....
  20. So, I've bought the BMS starter kit with Ricoh...

    So, I've bought the BMS starter kit with Ricoh SG3110.

    I have a MAC so I have been following the instructions relevant to MACs: https://www.sawgrassink.com/Portal/T...loads-(1).aspx.


    I am...
  21. Installing Ricoh printer software on a Mac - help!!

    So, I've bought the BMS starter kit with Ricoh SG3110.

    I have a MAC so I have been following the instructions relevant to MACs:...
  22. Replies
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    Thank you so much for your help. I've estimated...

    Thank you so much for your help. I've estimated 70p per mug, which is probably too much, but I am erring on the side of caution!

    Pence could mean 1 pence or 99 pence so I've gone for somewhere in...
  23. Replies
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    How many mugs will 29ml Subljets do?

    Newbie here, so thanks for your patience in advance!

    i'm trying to work out my cost per mug, and right now I'm looking at the cost of the ink.

    I am using the Sawdust Sublijet 29ml cartridges...
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    Wow. I did so much research and didn't find a...

    Wow. I did so much research and didn't find a preference for mug wraps until now. Oh well, too late as I've bought my mug press.

    How come so many posts are about which mug press to get? It's so...
  25. Replies
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    How do silicone wrapped mugs stand up to...

    How do silicone wrapped mugs stand up to dishwashing? Are they dishwasher proof?

    They're so much cheaper than buying a mug press, that there must be a down side or everyone would be doing it!? :-)
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