Hello to all
This is my first post on your forum. I am a self employed graphic designer who decided a few months ago to add a bit of extra revenue to my business through selling mugs, primarily to my commercial customers but I also planned to sell online to the public too. It seemed like a relatively small investment and fairly simple to do (stop laughing!), so I thought why not give it a go?
After a fair amount of research I decided to purchase:
Freesub pneumatic mug press
Ricoh SG3110DN printer
Sawgrass SubliJet inks
Jet Stream dye sublimation paper
The first Freesub pneumatic mug press I purchase was from a company on eBay back in February. The press arrived, I excitedly plugged it in and hay presto… it didn’t heat up past 14c.
After sending that pile of s%*t back to the eBay company I thought ‘maybe if I purchased one from a reputable seller then I would have more luck’. So I ordered from Dye Sublimation Supplies in Carlisle. My new press arrives, I turn it on, it heats up, all is looking good.
Now I had read that there would be some trial and error to get the press working correctly, but the amount of “testing” I have done is now getting beyond a joke. I have now gone through 50 mugs and it still isn’t working properly. It doesn’t seam to matter what heat/time/pressure I try, the results are blurry patches on every mug.
To be fair to Dye Sublimation Supplies they have been really helpful. They’ve even recalled the machine to test it. I received the press back from them a couple of days ago along with a test mug they produced which looks perfect. But the next dozen mugs I printed had the same blurry result.
Could anyone please give me some insight into what maybe causing these blurry patches?
I know I should contact my supplier again for more advice but it’s getting a bit embarrassing now asking them for help.
Thanks in advance!