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  1. #1
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    Mug machine marks mugs with heat pipe at bottom. Pictures.

    Hi,

    I have already wasted 13 mugs in 3 hours and I am really frustrated.

    I am having the issue of white line at bottom of the mug and I tried to solve it raising time.

    Last configurations where (with ambient temperature of 13ēC): 200ēC - 220 seconds.

    With less time, I get white line and with more time machine marks mugs with heat pipe at bottom.

    Could be broken my machine? It's new....

    Pictures:





    How can I solve this? Does anybody know where could be the problem?

    Thanks!
    Attached Images Attached Images

  2. #2
    Premium Member UK Printed Mugs's Avatar
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    Possible reasons:
    * Paper not tight enough around mug
    * Mug press not tight enough at edges (don't make it very tight though)
    * Rubbish mugs
    * Cold mug base - heat base before pressing - MANY posts already on this so use the search facility
    * If using Sawgrass ink then 170c should be enough and between 160-180s

  3. #3
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    As above I would say cold mug base. This happens because the overall thickness of the bottom of the mug far outweighs the mug walls which heat up quicker being thinner

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    Senior Member purpledragon's Avatar
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    what mug press is it im guessing a cheap one sorry if im wrong. I find that these problems are rarely down to the mugs or ink & paper but are nearly always the press

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    Thanks all for helping.

    There are lot of things to considerate and I have to test all of them. I'm affraid that problem could be related to mug press (it's a mug press about 200-250€) due to I have made 2 years ago some mugs with other machine and I was not having these issues.

    I understand problems related to small line at bottom but I have not see information about marks of heat pipe and this is what I don't understand... maybe my machine is a rubbish and machine does not give heat uniformelly.

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