Vynalman, if the printer was sealed when you received it and you installed the ink in the little bottles it looks like it isn't sublimation ink, were you sold it as a sublimation setup?
We are currently testing out the Epson ET-2500 with the Sublinova ink and after a couples of profiles this printer and ink set up is working very well.
if it is the regular ink you have installed you will need to remove as much of the ink from the printer as possible then flush it. If you need anymore help or advice give us a call on 01228712128 and ask to speak to Adam.