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  1. #11
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    Quote Originally Posted by malkram View Post
    is sublisplash compatible with Epson 1500W ?
    Most likely Sublisplash would be compatible with Epson 1500 as well. However, for the time being we don`t support
    this model.
    We started with CMYK printers first but can do 6 or more colour printers too.

  2. #12
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    Quote Originally Posted by Andrew View Post
    Thanks for the info Mario. I had thought the official line with Sawgrass was whilst certain patents were expiring, they still had enough to cause trouble. Haven't looked up recent info though so good to be updated.

    Not sure why other inks have not filtered into the regular suppliers beyond the Sawgrass brands.
    Well, this was the official line, correct. However, nobody was able to tell me which patents exactly would serve as a backup, so I gave up
    asking for that and went down my own route.

    Other inks eventually infringe the current "Ricoh" patent due to their formulation.

    We will concentrate on our job, I always hated to spend lots of time with this legal stuff.


    Regards,

    Mario

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    Hi Mario,

    Are you considering supplying the ink in bottles for use in CISS systems at any point?

  4. #14
    Senior Member bms's Avatar
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    Quote Originally Posted by Andrew View Post
    Thanks for the info Mario. I had thought the official line with Sawgrass was whilst certain patents were expiring, they still had enough to cause trouble. Haven't looked up recent info though so good to be updated.

    Not sure why other inks have not filtered into the regular suppliers beyond the Sawgrass brands.
    My understanding is that Sawgrass won't supply SubliJet or any other Sawgrass products if a supplier stocks a non-sawgrass ink. For that reason I suspect many regular suppliers won't risk loosing the supply chain of Sawgrass inks and related products.

  5. #15
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    Quote Originally Posted by matzy View Post
    Hi Mario,

    Are you considering supplying the ink in bottles for use in CISS systems at any point?
    Hi Matzy,

    not for the moment. Providing the ink in closed carts is the only way to control quality and make sure
    the inks are always fresh and will not be diluted by fellows adding distilled water or mix several inks together.
    We used to sell CIS systems in the past and had to deal with LOTS of trouble, you can`t imagine..
    Almost 100% of those problems were gone after we stopped selling CIS systems and switched to closed carts.

    Regards,

    Mario

  6. #16
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    Quote Originally Posted by bms View Post
    My understanding is that Sawgrass won't supply SubliJet or any other Sawgrass products if a supplier stocks a non-sawgrass ink. For that reason I suspect many regular suppliers won't risk loosing the supply chain of Sawgrass inks and related products.
    Under EU law (I know you will like this ) this would be restraint of trade, clearly illegal.
    There is no way to tie up a dealer in order to only sell a particular ink if there is no fair
    compensation in return, such as an exclusivity for example. So dealers are free to sell
    whatever brand they like, it`s only up to them. Apart from that situation, I strongly believe
    in free trade. It has never been a good idea for a long-term successful business to base it
    on threatening the dealers with unfair restrictions.

    Bottom line is:
    If there is a better product available on the market, delivering way better colours, black black,
    more capacity in the cartridge and all that at a significantly better price, what do you guess
    customers will do ? I assume that dealers need to follow the market and sell the products
    their customers demand.

    Give me two more months and you will see what I mean.


    Regards,

    Mario

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    Not wanting to turn the thread down a different route, but there are other good inks out there at a far lower cost. I use Inktec and they give great colours and have used others like Lyson before. These don't seem to be targeted to the smaller user still. They all moved up to being 1ltr bottles after previously being supplied in smaller volumes which I believe was due to Sawgrass. Might be they no longer see the value in targeting the smaller user.

    If you can get the job done with the Ricoh as well, then that is where I would think you will do well and hope it works. I did think Ricoh gel inks is where Sawgrass were going to their weight (lawyers) behind. Will be interesting to see how you get on.

  8. #18
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    Right Andrew,

    there have been a number of inks available in the past, but from my point of view none of them took it serious.

    We are totally convinced about the Sublisplash product and this is why we support the full range of Ricoh printers
    plus Epson, not to forget. So every printer that has ever been on the market used for sublimation can be driven
    with Sublisplash carts.

    It is one thing to simply use a bottle of ink, to pour it in a CIS or refillable carts and keep fingers crossed that it will
    behave well. But it`s a completely different story to do proper testing, having the inks produced in a controlled environment
    under repeatable conditions, incl. batch tracking etc. etc. and get it from a vendor with savvy tech support.
    In nice packaging, sold openly by official dealer and not under the counter hoping to stay under the radar.

    In other words, we stand 100% behind our product and will prove that Sublisplash came to last.


    Regards,

    Mario


    By the way: No intention from my end to offend anybody. As you know English isn`t my mother tongue so please be generous if I´m using strange words sometimes
    Last edited by Mario Panter; 24-05-2017 at 11:07 AM. Reason: Addition

  9. #19
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    Printequipment are my main supplier for subli products here in Germany and are probably one of the biggest suppliers of Sublimation products in Europe. I do know that before they will sell a product they test the life out of it to ensure it is up to standard.

  10. #20
    Premium Member UK Printed Mugs's Avatar
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    Mario, we currently use SG ink but if we wanted to trial Sublisplash would we have to flush out all the SG ink first and install four new SS carts and then get a new profile done? Or could we just replace empty SG carts as and when with SS ones? Olly

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