Hi all,
Let me briefly introduce myself. I have worked for a supplier of Large format printers and Dye sublimation inks. I have a reasonable knowledge in Software / Workflows and RIP applications (Wasatch - Sai - ...), and I think I have the right mindset if needed to even repair some of these printers. I know Justin personally - I had the occasion to once meet him last year - and it's thanks to him that I have become a member of this superb forum.
So if there is anything I can help you with, please just ask.
Best regards