I have the same problem with Wilcom. New laptop as the old crashed so bought a Win10 one. My Wilcom supplier said my Wilcom would work on Win 10 but it doesnt. Now Im looking to upgrade so I dont get problems in the future. I use it everyday so I is probably worth it.
As for the virtual link up. Im sure it wont work unless you have a good internet. I havent tried it as I have only been told about it this morning.