In June of this year we printed 275 t shirts to launch at a show. Printed with Grafityp 3D XP D Vinyl. We were very happy to sell out of all sizes except a few remaining of one size.
They have also remained our best seller throughout the season.
This morning we received a call from a lady on behalf of her son who had purchased one at this show in early June, He is disappointed that the vinyl is coming off his shirt.
Is it reasonable to take something back after five months?
(We always do several wash and tumble tests by the way of any new types of vinyl)
With exception of a customer ironing her babys t and removing the vinyl (when it clearly states on the label "do not iron on decorated area" this is the only t shirt we have received a complaint on.