Hello all,
This is only my second post on here. Since last time I have taken delivery of a mug sublimation press and Ricoh SG3110DN, with which I am very happy EXCEPT for when I'm attempting to transfer an image that is on a coloured background. The ink doesn't appear to be fully transferring to the mug (from the base of the mug to approximately 2cm upwards of this point) leaving a faded effect along almost the entire length of one side. Is this due to the clamp being too loose or could it be that there's a fault with the sleeve? If it helps I am using Tru-pix sublimation paper and have all the relevant software installed.
I'd very much appreciate some of your expert advice. Pleeeeeeease.
Many thanks in advance.
Dean