Hey all. I have been having problems transferring the magenta on to mugs. All I am getting is yellow or a light green in place of any magenta based colour. Has anyone had any similar problems please? I am not sure if it is the ink or the transfer time (although I have tried different times and nothing seems to work). I was also wondering whether it was the way the printer was set up but it seems to print the colour on the paper ok. (I am using a Ricoh Aficiio SG 3110DN and using Serif Drawplus). Thank you.