Thanks Paul, spoke to them this morning very helpful. Managed to find a solution so I can start printing from tomorrow. So relieved.

Hello, I've just signed up but can't access that link?

<r><QUOTE author="UK Printed Mugs;140508"><s>[QUOTE=UK Printed Mugs;140508]</s>We use to have P600 and P800 and only sublimation inks you should be using are Inktec Sublinova Smart. Nothing beats it and now we are at 24" we still use same. Ink Experts give DSF members 10% off as well.<br/>
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<t>I need help/advice. For a while I've been running a business, earlier this year we started personalising some of the products. The printer is failing and it's damaging business.<br/>
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I purchased a [FONT=&amp]Epson SureColour P600[/FONT] because it was sold to print on cotton, the package is ...

<r>Hello all!<br/>
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I am new member to the forum today but am a long time reader!<br/>
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I have just started to dip my toe into the waters with dye sublimation. Although I have experience in working with dye sublimated products I have never owned and operated my own machine. I would love ...