9600 issues

[Quinsfan]

Hi Guys
As you may have read I recently got a 9600 and have now got the inks. They are genuine epson inks. The first thing is that when I loaded them in only the black has moved along the lines to the print head. I have done many power cleans and they have pulled some of the other colours along the lines but not all the way to the head. I have done several nozzle checks and all that prints out is the black.

I have tried to you tube my model and how to clean the head but i seem to find all different models but the 9600 and even if they say it is the same for mine I cant seem to get it to work.

I have seen the videos about putting a wet paper towel under the head over night, does anyone do this?

Is there a way to remove the lines from the head and suck the remaining ink through.

Has anybody got an links I may be able to use or could point me in the right direction.

Or even tell me how I can get the head out and soak it over night. I was given cleaning fluid with the printer along with some empty refillable carts, which I assume were used to clean the lines and head before.

Any help or advice will be wonderful.
Cheers
Iain

[Quinsfan]

Update.....
I have just done 3 more power cleans and here is the nozzle check
http://uploads.tapatalk-cdn.com/20160213/24d9ecb3d2161cfed264a3f408e85a74.jpg

Do I just keep going with the power cleans.


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[JMugs]

"init fill". That's if you haven't done it. This is the first thing to do as it "initiates the filling of the lines", hence draws everything through. You will also need to make sure you have set it for "black" or "photo black". When you look up the "init fill" it will explain the two black options as well.

Janners

[Quinsfan]

I will try and find that. All the instruction manual said is put in inks and wait no mention of " init fill"


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[JMugs]

Ah.....they fib!

[JMugs]

http://shopping.netsuite.com/s.nl/c.362672/n.1/ctype.KB/it.I/id.3022/KB.67622/.f?category=6

[Quinsfan]

You have just answered my next question. Cheers


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[Quinsfan]

I have now performed the init fill and got a slightly better nozzel check but still one of the lines is only half way there. It didn't move but on a power clean it moves. I don't want to keep doing cleans as the ink is expensive.

[Justin]

Remember there's also a hidden supersonic clean which will take up to 40ml of ink but could well drag all air out.

[Quinsfan]

Don't tease me Justin!!!! Is it in the secret menu?

[Justin]

Ha-ha, indeed it is! Found by powering on with pause button down, Google search 9600 supersonic clean. But use at your own risk, massive ink use! Lol. Also remember you can empty and reset waste cart easily on these.

I'm looking for another 9600 so if you'd prefer to just sell on for a handsome profit.....

[Quinsfan]

No joy with this the cyan is still not moving


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[Justin]

Are you using refil carts?

[Quinsfan]

No genuine epson carts

[JMugs]

If you are using refill carts make sure the air vent is free on the cartridge, partial fill of the lines would hint at possibly not breathing, or not seating correctly. My refill carts came with plastic wedges. Push the cart in, jam the wedge in underneath and all was superb. I have heard of non genuine carts needing to be wedged as well. This makes the seal secure, hence it then draws the ink.

Janners

[Quinsfan]

Now when the screen says ready and i press the right arrow all I get it printer status whereas before I got printer set up!!!
and I could access nozzle check

[JMugs]

In the traditional manner, turn off, wait, turn back on.

[Quinsfan]

Have managed to release the dampers and pulled the ink through but I fear the head is knackered as there is nothing coming through the cyan channel.
http://uploads.tapatalk-cdn.com/20160213/19ab50c0e461c014094bd8a7278d66e6.jpg
I know the text is upside down i took the photo with paper still in the printer.
I have currently got a wad of blue roll tissue soaked in Ink cleaner sitting behind the head cleaning it.
http://uploads.tapatalk-cdn.com/20160213/ae6dcd7b58815a276bc3570b085a4bc0.jpg

So here's to tomorrow.


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[mags1892]

Looks like a knackered head , dont do more than a couple of supersonic cleans this WILL break the crystals in the head

[Quinsfan]

I have only done one super sonic clean.

[Justin]

I've had air in the line for two weeks, finally got rid yesterday. Only explanation for me is a faulty refil cart letting air in.

[Quinsfan]

what head am i looking for? Is there a part number. I keep googling but as usual it seems to keep coming back with every other printer number but the 9600.

[Quinsfan]

I have come down to the mancave to find this.
http://uploads.tapatalk-cdn.com/20160214/b4004fa5e6f1c2a4d9b51b48a8580523.jpg
http://uploads.tapatalk-cdn.com/20160214/72320dac84575f68a808474227b29bf8.jpg
Done a nozzle check
http://uploads.tapatalk-cdn.com/20160214/fe83602200bf9178ca813ddc7bb5bd44.jpg
Still no cyan.
What is getting me is that there is not even a single line of cyan yet all the others are now nearly there. Could there be something else causing this.


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[Justin]

Have you removed this set of carts since installing them? Be interesting to see if any ink pooled inside the cart bays.

[Quinsfan]

I am just on my way out but will have a look later. I have been looking at the price of printheads!!!!!! Am now wondering if I have a very large and expensive door stop.:frown:

[pisquee]

Try priming the cart with a syringe as it were a refill cart - I've had to do this in the past to get Epson carts going.
Apart from that, it could be a bust print head, and as you've discovered these are prohibitively expensive.
Or you could have a bust damper on that channel, or a joint not tight enough.
Not sure if there is a pump per channel, but that could be an issue too?

There a few service menus, accesed by powering the printer on while holding down certain buttons, these can get you to INIT FIL, supersonic clean, and counter resets etc

In terms of Googling for stuff, the 7600 is the same printer just bigger.

[Quinsfan]

I have been able to insert a syringe into the damper an pull the cyan through so I am thinking the damper is okay but it just won't come out of the head.
I have done INIT FILL, super sonic clean and reset my maintenance tank as that is full.
I may have to try and remove the head and leave it to soak before I resort to buying a new one.
I really want to get this going but I am think I may be throwing money away.


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[mags1892]

Youll be lucky to get a head as its been obsolete for a few years now, better off buying another 9600 or 7600 second hand it would be cheaper too.

[Justin]

Heads are available, generally £500/£600, I found one for under £300 but I'm personally reluctant to throw that money at a printer than can be replaced for not much more.

[Quinsfan]

I have spent £180 on the printer and £350 on ink so a very expensive door stop me thinks. Anyone willing to make an offer!!!!


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[Justin]

Yep, I'd have made you an offer and you could have made a good profit but not now! Why on earth have you spent £350 on genuine inks?

Did you see the machine working before you bought it?

Did you do what I suggested and remove the carts for inspection?

[Quinsfan]

It was running on black only as it was being used for making screens for screen printing


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[Justin]

I have a smaller Epson to do this, they supply a particular cleaning agent with the black ink as the inks are much thicker. Have you tried the usual print very large block of cyan?

[Quinsfan]

I haven't even connected it to my PC yet just trying to get it to work


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[pisquee]

You should be able to sell the printer alone for more than that on Ebay - we've done it in the past, bought a 9600 and couldn't get all 7 inks flowing, so put it back on Ebay and made a profit selling it as spares/repairs.
Keep the inks and use it in the next one you buy. There's usually a good supply of 7600 and 9600 printers on Ebay - just make sure you get one with a full nozzle check next time.

[Quinsfan]

This is now just a general question as I think I have lost this time.
Could the head really go on just one colour even though that colour has never been used. The machine was used to produce large prints for for screen printing the vitreous enamel London Underground signs. I also know it was always serviced as I used to work there myself.


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[Justin]

Personally I don't think it's the head but it's one of those difficult things to sort. Mine just did the same thing but like I say, I did eventually get air through. You still haven't answered about taking your carts out!

[Quinsfan]

Sorry Justin been out all afternoon answering via Tapatalk. I have got the cyan to the head now but I will pull the carts out and see if there is any thing there.


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[Justin]

If the cyans there don't take carts out, is all air gone? Nozzle check?

[Quinsfan]

That's the problem. I get a near perfect nozzle check on all but the cyan where there is nothing, and I mean nothing, zilch, nada it is completely blank.


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[k21john]

Hi Iain

Sounds like your having a mare, I've still got the Canon up for sale if you do get rid of the Epson let me know as the price will be right...

Good luck

John

[mags1892]

You didnt buy the 9600 from a company near Bingley did you ?

[Quinsfan]

I have an update on my 9600. There is now some cyan coming through after several pwr cleans. Each cleans seems to clean a bit more. I am wondering whether to get some cheap inks to keep going with the power cleans.
A photo will follow.

[Quinsfan]

http://uploads.tapatalk-cdn.com/20160221/7102b75f4071732a4b0ed1474a802989.jpg

Am I flogging a dead horse?


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[mags1892]

Have you replaced the damper for cyan ? Have you replaced the cartridge ?

[Stitch Up]

Damper has to be favourite, if there's a slight leak you won't get a good nozzle check. On my 4880 DTG dampers are a consumable!

[pisquee]

Have you tried using a syringe to reprime the cartridge? (I've had to do this with sealed Epson carts)
Have you tried SSC cleaning mode in the service menu?
Don't use cheap ink to get it going, as there are chemical agents in the ink apart from the colours which help keep ink flowing well etc, cheap inks won't have as good additives, or may not have them at all.
Can you post a photo of the row of dampers - it can sometimes be easy to spot when one has failed

[Quinsfan]

I have not replaced the damper but have inserted a Syringe into the end and pulled the ink through to the damper. Would that still happen if the damper was faulty.


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[mags1892]

I wouldn't MIX ink there are some very very good no epson inks out there I sell two levels of ink as well as epsons but neither of them are chinese which i have had major issues with. A cheaper ink may not be chemically compatible with the ink your use now so it could even congeal in the head and render your machine useless. Our inks are chemically compatible with OEM epson inks but theyre not as cheap as chinese.
As Pisquee said some inks dont have the cleaning agents or correctly ground pigments (or even any pigments), as well as this there are chemicles for bonding and release agents as well as agents for UV protection and many others go chinese and 8 times out of 10 you get garbage.

[Quinsfan]

Have you tried using a syringe to reprime the cartridge? (I've had to do this with sealed Epson carts)
Have you tried SSC cleaning mode in the service menu?
Don't use cheap ink to get it going, as there are chemical agents in the ink apart from the colours which help keep ink flowing well etc, cheap inks won't have as good additives, or may not have them at all.
Can you post a photo of the row of dampers - it can sometimes be easy to spot when one has failed

All these things are new to me so if I sound a bit of a numptie please forgive me.

I will google about reprime the cart with syringe.
I have done 1 SSC but am worried about running out of ink.
http://uploads.tapatalk-cdn.com/20160221/d6fefb41643fcbf0ef733cea399c36cc.jpg
http://uploads.tapatalk-cdn.com/20160221/02fd591483bf76d8cb9349f4f9ae4ed1.jpg
Here are the two cyan dampers.

I am going to add that this forum is wonderful and I really appreciate all the help you guys and girls give me.
I promise that before I ask these questions I do use the search bar and Google.
My problem is I have always learnt things by copying someone else and trying to follow a video on YouTube stopping and starting drives me mad.




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[mags1892]

those dampers have air in try and suck the air out using a syringe from the head end of the damper, leave the ink levers down or youll get pressure.

[Quinsfan]

Sorry to be a bit thick but what do you mean by ink levers down? Do you mean the main leaver where you insert the carts?

[mags1892]

yes where you insert carts

[Quinsfan]

Same outcome some cyan but not much more. Maybe time to buy some dampers and try from there.

[Quinsfan]

Bugger, bugger, bugger. I now have nothing at all. completely blank. Not a line or even the text below which I have always had from the black.

[mags1892]

Have you touched the black lines ?

[Quinsfan]

no only pulled through the cyan. done a clean , nozzle check then checked the dampers again replaced cleaned and now nothing.

[mags1892]

If its dropping out all over its more than likely the pump cap assembly

[Quinsfan]

Got it back hadn't reset the dampers properly. Didn't push them on properly to busy rushing and getting worked up. Had a cup of tea and rechecked everything. But we are back to the clear checks on every line bar the cyan. Now I know this is not the technical terminology or even close but could it be the nozzle bits that the dampers fit onto. Is there a way of clearing them or is that what a pwr clean does anyway. I will get a photo of what I mean and the most recent nozzle check.

[Quinsfan]

Have found my own answer. I know reaslise that is actually the rear of the head unit. So I am guessing I cant do anything there then.
http://www.dhresource.com/0x0s/f2-albu-g2-M00-E7-41-rBVaGlX8Lt2ARQVhAAJCwEqYcm4851.jpg/brand-new-japan-9600-printhead-for-epson.jpg

[mags1892]

You can temove this from underneath its called the manifold .
See pucs

3869

[Quinsfan]

http://uploads.tapatalk-cdn.com/20160221/50dc52bc2737be89a51212a13c717380.jpg
Latest nozzle check. Still barely there.
I am thinking try new damper and then go for the head removal. As this part worries me as it is very expensive.
Thank you mags1892 for your help and patience.


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[Justin]

Sorry to dart back several days, did you ever take the carts out and look?

[Quinsfan]

Justin
This was our conversation 6 days ago.
I said "Sorry Justin been out all afternoon answering via Tapatalk. I have got the cyan to the head now but I will pull the carts out and see if there is any thing there."

You Replied
"If the cyans there don't take carts out, is all air gone? Nozzle check?"



I cant see any air in the pipes but as mags pointed out that was some air in the dampers which I have got rid of now. All the dampers look the same now but i suppose that doesn't mean anything.

[Justin]

Oh yes, I remember now :-) I was just interested to see if any ink was pooling around your carts. Your situation is exactly what I had with my light cyan, mine eventually came through but I got other issues like over-spraying, nozzle clocks etc.

[Quinsfan]

Maybe between us we can get a working printer:smile:

[mags1892]

try the damper first maybe swap the cyan and light cyan see f it moves over if not you have a head issue.