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Justin
15-01-2021, 03:56 PM
I have an old laptop, trying to put Win 7 Pro onto it. It's currently running Win 8 so can't see an issue doing this. I've removed the HDD and popped in an SSD. It hangs on the starting windows logo and won't go any further. Once I managed to start the install but again when it loaded it stalled at the logo.

Tried install from external DVD and also USB. Tried 2 different drives, maybe it doesn't like the SSD.

Bios is very limited and I've tried as many options as I can, searched Google for answers and come up blank!

Got me stumped right now. I've seen this before and think it was BIOS hard drive settings but I don't have usual options here.

Appreciate any advice TIA

Mrteajunkie
15-01-2021, 06:19 PM
Have you tried disabling secure boot?

GoonerGary
16-01-2021, 04:04 PM
Have you tried downloading it from here? It should read your license, but take a note of the key before you begin.

https://www.microsoft.com/en-gb/software-download/

Justin
16-01-2021, 06:00 PM
Yes disabled safe boot. Managed to get it to install last night but coming up with faults, this is from original windows disc.

Justin
18-01-2021, 04:12 PM
Finally got this sorted. It was a very simple regedit that fixed it in the end ;-)

For anyone that may come across this in future this was the solution. I assume it may have still been seeing a previous installation.

https://blog.pcrisk.com/windows/12886-the-computer-restarted-unexpectedly-or-encountered-an-unexpected-error#:~:text=elsewhere%20in%20Windows.-,To%20fix%20the%20%22The%20computer%20restarted%20 unexpectedly%20or%20encountered%20an,work%2C%20acc ess%20Advanced%20Startup%20Options.