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TonyM
19-04-2011, 10:19 PM
Hi i have purchased a new computer and trying to intall my new Ricoh 3300 seems impossible?
I click install on usb and get current os does not support thos OS
I have intalled thr power driver but that wont work till I initialise the printer
but i cant because theOS is not suppoerted. (Win 7)
Please help

Tony

TonyM
19-04-2011, 10:41 PM
Hi i have purchased a new computer and trying to intall my new Ricoh 3300 seems impossible?
I click install on usb and get current os does not support thos OS
I have intalled thr power driver but that wont work till I initialise the printer
but i cant because theOS is not suppoerted. (Win 7)
Please help

Tony

PS
I have re registered quite a few times?
I add the code and it says welcome Buut I still do not have the drivers?

i Have the powerdriver set as defaULT PRINTER
i keep getting copies also? Should i delete these?
ButI do not have the drvers as they do not support win 7 apparently?

fed up of this game now tbh!

BR
Tony

mgibbs
19-04-2011, 10:56 PM
Tony

You can download Windows 7 drivers for the GX e3300 here Click (http://www.ricoh-support.com/enduser/downloads/downloads.asp?fileid=24849&ricohmodelid=6538&url=http%3A%2F%2Fsupport.ricoh.com%2Fbb%2Fhtml%2Fd r_ut_e%2Fre%2Fmodel%2Fgxe330%2Fgxe330en.htm)

You don't want all of the copies, you should only have one.

Mark

bms
20-04-2011, 08:41 AM
Yes mgibbs is right, you need to get the Windows 7 drivers. We have a link to these on the page where we have the Ricoh Gxe3300 as well:
http://www.printerowners.co.uk/sublimation/489/ricoh-sublimation-printers.htm

Download these, run the file then connect the printer when prompted to do so. This will get the printer installed.

Next you need to "initialise" PowerDriver - the final page of this pdf will help with that...
http://sawgrasseurope.indigofiles.com/technical_support/sublijetr/gxe3300n/powerdriver/SJR-GXe3300N-E-InstallationGuide.pdf

gstk
20-04-2011, 04:42 PM
Power driver = awesone

TonyM
20-04-2011, 07:20 PM
Still struggling???
I have the printer installed and the power driver
But I cant print?
I get Driver has not been initialised Pleawse first open printer preferences from windows folder before opening
I have opened everything but i still cant print?

Tony

TonyM
20-04-2011, 08:25 PM
Not working for me at all now? Win 7 (64)
I get Failed to copy file 16
Win 7
I get
Failed to add language monitor (19)
I cannot install the printer at all?
I can install the power driver off the disc but I cant use it till i install the printer and it does not want to know?

HELP!!!!!!!!!

bms
20-04-2011, 09:52 PM
I installed one of these on Windows 7 today...

1. Downloaded Windows 7 drivers from website, installed and put in cartridges.
2. Installed and registered PowerDriver
3. Initialised printer (as instructions say, go to printing preferences of PowerDriver and select the OEM printer from the list, I.e. Select the GXe3300.
4. Printing...

If you system is now in a pickle the go to Control Panel and uninstall everything to do with PowerDriver. Delete any/all of the GXe3300's that are installed on your computer. Then, cup of tea/ coffee and have a read through the instalation guide on the CD or available from the link below. Take deep breath and start again from the beginning...
http://sawgrasseurope.indigofiles.com/technical_support/sublijetr/gxe3300n/powerdriver/SJR-GXe3300N-E-InstallationGuide.pdf

TonyM
22-04-2011, 12:44 PM
No, still not working?
I have the printer disconected, I download the drivers. I used 7x64 as that is the corrrect version. I get 76 files unzipped succesfully. then I run ir I have done it as standard and also as admin. I get the licence agreement and accept. I then confirm connected with usb cable. Then the message confirm the power is off, It then runs for a few seconds then I get the message copying files at 20% it stops and I get the message Faled to copy file (16) D:new folder-1\DISK1\RC00C1B1.dll. It happens everytime.I tried the win 7 x32 just by chance and the same happens up to the error message at 60% this time. Failed to addLanguage Monitor (19) Ricoh language monitor 3.
I have wiped off all traces as best I know how and tried repeatedly, but the same happens every time? I have even partitioned my drive and dowloaded the drivers into D instead of c in the hope that this will help, but no, exactly the same on both drivers and at the same point.
The Computer is only a couple of days old. Could it be that the version I am using is too new and not supported? I really do feel I have tried everything from disconnecting over and over again and failing at the same point. I have had endless cups of tea and read the documentation but still fail and get the messages shown?
Off for more tea.
Tony

TonyM
22-04-2011, 03:43 PM
EUREKA.
Finally, it is done!
It never worked the way it should have though?
I could never get past the faults listed above after trying many many times.
In the end I added the printer manually and windows searched for the drivers
I dont know what the problem was but it is sorted now.
Thank God.

Tony
Off for a whisky now, sod the tea!

Kaz
22-04-2011, 04:03 PM
Sod the whisky, get printing man!!! LOL

dj_doubler
22-04-2011, 04:19 PM
Mabye be a good idea to print of a "How to install GXe3300 for Windows 7 - The complete anthology"