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Bob700
30-11-2011, 10:13 PM
Hi
I have installed all the software, driver, icc profile and power driver but when I try to print from corel draw 12 it comes up with an error message, it's as if the printer has no connection to the computer, any advice on where I'm going wrong, getting to hair pulling out time

Thanks Bob

bms
30-11-2011, 10:20 PM
You install Icc profile OR Powerdriver, not both.

When printing to Powerdriver you need to tell
Powerdriver what printer to use.

Full instructions are in the support files from sawgrasseurope website.

Bob700
30-11-2011, 10:30 PM
Ahhh I'll delete the powerdriver

Thanks Martin

logobear
30-11-2011, 10:35 PM
No keep the power driver.it is brilliant

John G
30-11-2011, 10:35 PM
No - you want to delete the profile :biggrin:

Bob700
30-11-2011, 10:55 PM
Ok I'll give that a go, I just did a print out I diasabled the colour management on CD12 and it looks fine but I'll reinstall the power driver and take away the ICC profile, one question do I still keep the colour management disabled

Cheers Bob

John G
30-11-2011, 10:58 PM
Is all this not on the instructions you get with the printer ?

Bob700
30-11-2011, 11:04 PM
Yes probably, I'll check the user guide

smitch6
30-11-2011, 11:05 PM
isn't this place the user guide??????? lol :)

Bob700
01-12-2011, 12:30 AM
I feel that I've gone too far in my request for advice, John G is right in what he says but it's not a case that I cannot be bothered to look at the user guide, I suppose I was over anxious, as Martin rightly says I can find all the info on the sawgrass website, I'll be a bit more careful in the future when I ask for advice....sorry to anyone that I've annoyed.

bms
01-12-2011, 08:52 AM
I don't think you've annoyed anyone!! Often the case though that many questions are in the support guides - just a case of knowing where to look.

John G
01-12-2011, 10:51 AM
Bob700 - sorry if you thought my reply was short and sharp, of course we can help. The reason I asked as these printers are a little difficult to set up so you have to read all instructions and follow them exactly as written. I bought mine separately so had no sub instructions and had to use youtube videos - got there in the end but wish i'd had written instructions.

Hope you get up and running soon!

Cheers John

Bob700
01-12-2011, 11:17 AM
Hi John
To cut a long story short I have difficulty in reading user guides but at the end of the day the machine printed out a perfect image, the colour on the mug matches the exact colour of the background in my living room, my only problem is that I've just bought a cheap chinese mug press 2nd hand and I can't figure out the temp and timing settings there was no manual but trial and error (my speciality) will figure it out, I just hate wasting mugs

Cheers Bob

John G
01-12-2011, 01:15 PM
Try putting smaller images on your test mugs - that way you can always press it again with another image on the other side.

Out of interest - what make is your press, someone may be able to help with settings

Bob700
01-12-2011, 05:15 PM
Hi John
It just says XMTF along the top with some chinese writing, I hate these soft button presses, I'd rather have a separate control for temp and timer. I got it from a chap on the forum user name Iain, I also got some sublimation paper from him, I'm really impressed with th results of the paper, the press is in great nick, I suppose when I've saved my pennies for a better quality press it'll make a good back up press

John G
01-12-2011, 05:37 PM
Sorry mate, cannot help - mines got 2 separate counters and switches, one for the time and the other for the temp. Normally you would set it to 180 and 180 but if the previous owner gave you timings just use those.

Bob700
01-12-2011, 06:43 PM
I'll go with your settings, it's what I set my press at when I was doing mugs previously

Cheers Bob

Scotty@BMS
01-12-2011, 07:44 PM
Sorry mate, cannot help - mines got 2 separate counters and switches, one for the time and the other for the temp. Normally you would set it to 180 and 180 but if the previous owner gave you timings just use those.

John is a man who knows his onions, but with a Ricoh I'd personally go with 170 degrees for 140 seconds.

John G
01-12-2011, 08:37 PM
The funny thing is Scotty I'm using 160 @ 160 at the moment on a ricoh with your mugs - I just suggested 180/180 as it's a good starting point. It's trial and error after that :eek: and it does depend on which mugs and press you use.

Bob700
01-12-2011, 11:28 PM
Just in from the workshop 180/180 seems to be just fine but having said that I would'nt really trust the press to be totally accurate as far as temp is concerned, the wife bought me the printer, mugs and paper so I really feel it's my duty to point out to her that in buying me quality gear I need a quality press to go with it, I'm now feeling hard done by, just wait until the woman gets in from a 12 hour night shift, she'll hear me, and if you believe that.......

John G
01-12-2011, 11:35 PM
I really feel it's my duty to point out to her that in buying me quality gear I need a quality press to go with it, I'm now feeling hard done by, just wait until the woman gets in from a 12 hour night shift, she'll hear me

Like your style :biggrin:

schizowife
02-12-2011, 01:46 AM
Just in from the workshop 180/180 seems to be just fine but having said that I would'nt really trust the press to be totally accurate as far as temp is concerned, the wife bought me the printer, mugs and paper so I really feel it's my duty to point out to her that in buying me quality gear I need a quality press to go with it, I'm now feeling hard done by, just wait until the woman gets in from a 12 hour night shift, she'll hear me, and if you believe that.......

My other half takes this approach occasionally, and he has been known to visit the local A&E occasionally too:wink: Schizowife by name ...........................!!

Bob700
02-12-2011, 10:46 AM
My wife is a nurse so she is able to beat me up and then treat my wounds....with salt

schizowife
02-12-2011, 12:00 PM
haha Bob so's my other half, problem is he's too old to treat himself lol. He's a paediatric nurse!!!

Bob700
02-12-2011, 01:22 PM
I spoke to my wife about a mug press she said "we'll see" so yipeeeeeeeeeee

Scotty@BMS
02-12-2011, 07:06 PM
The funny thing is Scotty I'm using 160 @ 160 at the moment on a ricoh with your mugs - I just suggested 180/180 as it's a good starting point. It's trial and error after that :eek: and it does depend on which mugs and press you use.

Very true, Sir. I'm always a wee bit concerned of overcooking on the Sublijet-R inks. If your temperature display is accurate, my time/temp settings should be bang on.

John G
02-12-2011, 07:17 PM
I'll try your settings on Monday Scotty - my blacks have always been good at 160/160 but its worth a try, i'll let you know my findings but you could be right with the temp gauge being out.

Cheers John

Bob700
03-12-2011, 12:56 AM
Finally got the mug press working well, just as well the wife suggested that I sell one of my guitars to fund another one, what a cheek rather spend a few quid on me she would have me in guitar poverty