help laser printer

[jennywren]

My printer just won't print, it printed out its test paper that's built in, but when i send a job to the printer nothing, it just sits there and does nothing. I know its something so simple but what,

[bms]

My printer just won't print, it printed out its test paper that's built in, but when i send a job to the printer nothing, it just sits there and does nothing. I know its something so simple but what,

Sounds like the problem lies between the computer and printer - cable not connected, port set incorrectly (e.g. LAN not USB), or problem with USB port or LAN port.

[jennywren]

Thank you will try tomorrow, it it wasn't so heavy I would have heaved out of the window, I wasted three hours over the ***** thing

[logobear]

what printer have you got?
there are so many drivers out there, some only partially work, I suggest you install a new driver and have another go with that one, just try doing the same thing slightly different ....

[John G]

Is it a new printer? if so have you installed the correct drivers for xp / win7 etc. and is it compatable with the platform your using?

[draig]

Is there enough memory installed in the printer to cope with the file? Used to get this when mine only had 32Mb in it.

Sharon

[P4UL]

Are you using a usb hub? I find I have to unplug other devices (printers) to be able to use my cutter. Worth a thought.

[jennywren]

I'm in the shop at this moment so I shall try all the suggestions when I get home thank you everybody

[printchesco]

You may want to check if the printer is connected properly to the computer. Also, make sure that you have installed the correct driver.