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danzab
08-04-2010, 10:52 PM
Hello again

Posted a few days ago with problems regarding an epson 1290,anyway bit the bullet and ordered a new ricoh gxe3300n from bms. It arrived very quickly and just got it set up tonight. Followed the install instruction,by putting the inks in,then powering it on and waiting. It kept coming up with an error 990 code saying to power off and on again,did this a few times and kept getting the same error. Finally got the error to clear but now its telling me that the cyan is out of ink and to replace it,also the black is very low. I understand that the printer uses a lot of ink to load up on first install so I can understand 2 colours showing less than half,but surely the cyan should not be empty already,not even done a print yet!!

Going to call bms tomorrow but wondered if anybody else has had any problems

Thanks

Dan