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petetheprint
16-06-2010, 06:24 PM
Does using dye sublimation gel invalidate the manufacturers warranty

Justin
16-06-2010, 08:26 PM
I'm told by Sawgrass that this is the case yes. Mine went back to Ricoh and I had to keep quiet about its use.

petetheprint
17-06-2010, 11:55 AM
That does not sound good.Lot of money to risk if Ricoh discover its not there ink.

bms
17-06-2010, 07:42 PM
It's the same with every printer manufacturer. As soon as you put in non-genuine ink, and they know this, then they'll invalidate the warranty. I've even had a customer report that Epson invalidate their warranty because they weren't using genuine Epson paper :shock: