We've Switched to DPD - Better & Cheaper Shipping

We're now using DPD for shipping.

This means that we now have a 1k and a 5k bag rate, and we've also managed to get a better rate overall, meaning that parcel rates are now cheaper. Click here for delivery rates.

For mainland UK it's next day delivery within 1 hour timed slots, and for most offshore / highlands and islands addresses it's 2 day.

In terms of cut off for same day dispatch, our collection time is 3.30 - 5.00, so we say 2pm as the cut off just to be on the safe side, but the real cut off is literally just until DPD get here. If you order at 4.45pm for example and DPD haven't been and gone yet, you'll get your order next working day.

If you have any questions please send us an email.

Thanks

Nice rates better than all those that rip us off with standard £8/10 plus vat even for small packages.

...or the £9.99 I was charged for something that could have come as a large letter the other day! Different supplier btw ;-)

Silex are one of the WORST offenders, I was going to order some 4mm foam from them yesterday that would fit in an A5 envelope and the robbin ba£ta..s wanted £10 delivery.... I told them where to stick it.

DPD is the best as far as we are concerned.

Royal Mail and Parcel force are forever just putting cards though the door without bothering to buzz the buzzer meaning we have to what till late afternoon to pick up from the sorting office.

DPD always delivers first time and with their 15 minute warning on the app I tend to head out side for a coffee and cig to met Paul as he turns up.

One of the things I look for when buying stock is who delivers and if it's DPD it's a positive for me.

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coffee and cig

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Tut tut :tongue:

must say not overly impressed with some suppliers so it is great to see nice low rates. got charged £9.99 on 3mtrs of clothing flex from Grafityp the other day, will not say as it tempts me to use them.

I guess with most suppliers they aren't going to spend time going to the post office if they have a courier collection arranged and the post office will annually charge to collect from premises so it's another cost to them they probably avoid. Grafityp do free delivery over £150 but they aren't cheap below that! probably adding couple quid for their clever vinyls delivery boxes!

Just got really annoyed on the BMS site RIP OFF MERCHANTS.....

After a previous post tonight I thought for nine quid including vat I'd give their powder sublicotton process a fair go.... 10 sheets plus a bag or polymer powder ain't going to break the bank.

Then at checkout the overcharging mechanism cut in and they want to sting you £7.14 for the privilege of a 5 day delivery schedule for something that would happily got at large letter rate.... needless to say I deleted the order.

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Originally Posted by ArferMo

Just got really annoyed on the BMS site RIP OFF MERCHANTS.....

After a previous post tonight I thought for nine quid including vat I'd give their powder sublicotton process a fair go.... 10 sheets plus a bag or polymer powder ain't going to break the bank.

Then at checkout the overcharging mechanism cut in and they want to sting you £7.14 for the privilege of a 5 day delivery schedule for something that would happily got at large letter rate.... needless to say I deleted the order.

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I've seen your other post as well ArferMo and the post by mr-gobby is relevant here. Yes, the cost of a large letter stamp is less than a courier delivery but if we put this into a large letter envelope it probably wouldn't get to anyone in a useable form. As with several companies we only use a courier service and £5.95 +vat is our entry level price point. So for a low value order this is a large added cost, but there isn't a post office on the Industrial Estate and it would be more costly to send a member of staff on an hour round trip daily to the post office for the occasional saving on envelope sized goods. As we don't send anything out without tracking due to items going missing or not turning up then the courier service is what we use, albeit more expensive. Sorry though that this doesn't help
you in this particular situation but I thought an explanation would be generally useful.

I am puzzeled at how p**sed off you are .....
is it any different than if you could have 2 alternative orders:
20 mugs in a single order
20 individual orders each of 1 mug.

same amount of product, but a F*** difference is work and admin and carriage and organization.

Give the suppliers a break. YOU - the buyer has the power, - YOU can choose, - just like YOUR customers can too .....

If you want convenience, - go to F***ing tescos.
processing any order has a cost.
and dispatch does too.
once you get to post anything more then an envelope .... its a carton.10 quid,

or spend £150 or £250 or whatever and get transport for free
processing any order has a cost, and so does transport. If your supplier is unfair, - complain DIRECT to them, and/or dont use them

what do you waNT? - cake AND eat it ...
me ....? .... I don't like cake!

Can we keep this discussion on track please, supplier has posted this in their own section, if you have gripes with other suppliers you are welcome to post in another relevant section, thank you.