Ricoh SG 3110 Faded Black Problems

Hi everyone,

I am a sublimation noob and I have set up a small business doing iphone covers through sublimation.

My issue at present is faded black images.

Every other colour comes out perfectly using my setup.

I have tried numerous times to print with numerous settings 170 -190 degrees with 60 up to 120 seconds but no avail, the other colours look great while the black is very matty and faded.

I am using Photoshop Cs6 with Powerdriver, I followed the Sawgrass guide to a tee in setting up the printer etc. I am using truepix setting for paper and perceputal in cs6 setting and saturation in powerdriver setting.

I am using paper from Coralgraph and a coralgraph Heatpress also.

The print outs seem to be much darker than what ends up on the sheet but at the same time leaving it for longer time/ more pressure/ extra temp doesnt change the outcome.

I also have taken the plastic off :)

I will try upload a few photos to the post now.

Regards

Adam

Coralgraph have some great products, unfortunately their cheap paper isn't (in my experience) any good :-( This may not be the only problem here but a good starting point would be to get some Trupix paper and have a go with that....you'll see a big difference.

Please will you send this same message to our Tech Dept at support@sawgrasseurope.com, as they may be able to tweak your setting to improve the black, or tell how else to improve the print. It may also be a paper issue, with not enough ink being released.
thanks

to me look like printed on wrong side of paper as it look grainy as hell :)

Hi guys thanks for the quick reply,

I am a poor Uni student who is trying to make some money out of this so hence the cheap paper.

What paper would u recommend and what source?

Paul, I have been printing on the shiny side but this paper's shiny side isnt all that shiny :/.

Ill try the "matty" side now to be sure (I tried and its much worse on the black see pic below) , ill attach some non black ones and they look really good but anything with black is fairly pants.

I am using white metal as my substrate type I assume that is correct yes?

Regards

Adam

i would always recommend texprint HR very good paper for all substrates. but truepix is good too. also xpres does economy paper that is great.

Agree with Paul there, Xpres paper if you're on a budget.

You haven't told us what printer and inks you're using?

Hey Justin,

[h=I am using a Ricoh SG 3110DN as in the title, I am using the sawgrass ink for this printer I believe.]2[/h]
Is there any settings or mistakes I am making or is it more a paper issue?

Sorry, ignore my stupidity!

No worries Justin mate :)

Should i try a different program other than Photoshop maybe?

It wouldn't hurt. Have you definitely followed through the setup guides for printer, power driver and photoshop? I find that when anything goes wrong like this I double and then triple check and you can sometimes find a problem even on the third check! lol.

Also, the quality of the substrate could be an issue - black ( and some reds) is notoriously difficult to get 100%, and we have found a big difference in quality between chinese and ChromaLuxe metal inserts
Please give us a call tomorrow

Thanks guys,

I am going to try this paper that you guys suggested anyway and see, the paper I am using now just doesn't even feel good to me.

I am using Asian Metal inserts but White Metal is the correct setting for PowerDriver yes?

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I am a poor Uni student who is trying to make some money out of this so hence the cheap paper.

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You will be even poorer if the copyright owner(s) of Chanel, Apple and Tic Tac get hold of you :smile:

I won't be selling them mate just had them made for fun and printed to see how logos look, hopefully they would be more concerned about my black colour issues tho :P

ok for my cases i use the xpres paper and also trupix. tex print is primarily for textiles so i save all of mine for that as it is where it excels. I havent had a single issue with my cases on those papers, the xpres is a really good paper i find however the trupix is much better and the print quality is very good.

get some of both and see which one suits you better, i started with a basic paper and it was terrible, so much so i use it as cover paper and scrap paper now.

Hi All,
I have recently has started printing Business. Bought SG3110 from BMS and use trupix paper for sublimation print. It was going fine but from last night I was trying to print Mug and jigsaw but all of them are faded as follows. Don't know what to do. was trying to change pressure and temp but same result. Could you guys help me to find out. Thanks in Advance





Attachment 1976Attachment 1977

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Originally Posted by newbi

Hi All,
I have recently has started printing Business. Bought SG3110 from BMS and use trupix paper for sublimation print. It was going fine but from last night I was trying to print Mug and jigsaw but all of them are faded as follows. Don't know what to do. was trying to change pressure and temp but same result. Could you guys help me to find out. Thanks in Advance
Attachment 1976Attachment 1977

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Are you printing with the 'powerdriver' profile? If not the colours will be poor.

that looks like wrong side of paper like paul mentioned earlier did this on a mug for first time n my ricoh (too stupid to realise glossy side down lol) and my mug looked just like that