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  1. Replies
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    Hi Angie, We don't deal with Sawgrass printers...

    Hi Angie,

    We don't deal with Sawgrass printers directly, but did supply Ricoh printers (what Sawgrass are based on) years ago. Looking at the test print image you attached it does look 'about...
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    Sadly not, Sawgrass SG500 and SG1000 printers...

    Sadly not, Sawgrass SG500 and SG1000 printers cannot use any 3rd party inks or even icc profiles. These models have an integrated software and firmware system that prevents the use of 3rd party inks....
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    If you're using Mojave then colour correction...

    If you're using Mojave then colour correction still works as intended.

    You may be limited to the models of printer you can use due to drivers/DMG, but you can follow our Mac guides here;
    ...
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    How do everyone? It's Christian from Ink Experts....

    How do everyone? It's Christian from Ink Experts.

    Happy New Year to you all!

    The Mac conversation is a long and arduous one, so I'll try to condense it down as best as possible.

    Mac update...
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    We're testing it at the moment, it looks a very...

    We're testing it at the moment, it looks a very good machine. Print quality is on par with 1500W / L1800. Print speed is improved as is the paper feeding ability. The ET18100 uses a centrally fitted...
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    Hi Justin, Unfortunately this is the dreaded...

    Hi Justin,

    Unfortunately this is the dreaded head perforation.

    The channel separations between each colour are incredibly thin, and over time can wear.
    When this happens ink from a...
  7. Hey Gary, for metal we find Subli-Versa is the...

    Hey Gary, for metal we find Subli-Versa is the best paper (its coating is really smooth so you get no paper fibre indents - being really picky) it also works really well on ceramics, but Style and...
  8. Excellent! If you need to ask anything just pop...

    Excellent! If you need to ask anything just pop us an email! Alex
  9. Think you have spoken directly with my college...

    Think you have spoken directly with my college Christian via email. If you anything just let us know. Alex
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    The business based in Scotland using the Inktec...

    The business based in Scotland using the Inktec domain is or was a reseller. Ran by a nice guy called Jim West, he refuses to sell the domain name back to Inktec haha. That's why Inktec has to use...
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    Thanks Webtrekker, yes the inks linked above are...

    Thanks Webtrekker, yes the inks linked above are actually Inktec so are excellent quality. They are in stock and ready to ship. I think the OP emailed Inktec directly as they have been in touch to...
  12. Hi guys, sorry if we have not picked up the...

    Hi guys, sorry if we have not picked up the voicemail. Our phone system is off at the moment as we are running one staff in the office and one in shipping. If you do need any help please email us as...
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    Hi, yes L3150 is the EU model for ET2710 etc so...

    Hi, yes L3150 is the EU model for ET2710 etc so its the same. There is also an L3110 (which we are stocking) again much the same but no WIFI on that one. L3150 has WIFI same as the ET2710 or similar...
  14. Hi, we can supply the ICC for you, if you already...

    Hi, we can supply the ICC for you, if you already have inks. We have ICC for all models we support here available to purchase. They are ICC packages for use with the particular printer model, Inktec...
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    **statement on business operations**

    As an online retailer Ink Experts are still trading as normal in these unprecedented times.

    Following government guidelines and advice we are doing everything possible to keep our customers, and...
  16. We are now in a position to make one, we do not...

    We are now in a position to make one, we do not own or run a SC-P800 so cannot make one using our own equipment sadly. We are offering custom made sublimation ICC profiles here -...
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    Good tip that PW66 :)

    Good tip that PW66 :)
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    Hey Ray, we get this issue with our Subli-Fabric...

    Hey Ray, we get this issue with our Subli-Fabric HR paper, as you have experienced with the SRace it does have a tendency to curl. This is because Subli-Fabric and SRace are high release papers. They...
  19. As the others have said, the Sawgrass Desktop...

    As the others have said, the Sawgrass Desktop patent / license ended Sept 2015 (if memory serves) this opened up the market place for desktop printers and alternative inks. We supply a number of the...
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    Sadly the 10% does not apply to printer packages...

    Sadly the 10% does not apply to printer packages (but anything else you may add on - extra paper, inks, telfon sheets, etc - will all have the discount applied) - also if you do order pop us a...
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    We supply the Ecotank L805 and ET2711 printers,...

    We supply the Ecotank L805 and ET2711 printers, they are both great machines. The L805 is a more robust printer compared to the ET2711 (better paper feed, improved print speed, improved quality due...
  22. Ahh very strange, it does look like a chip or...

    Ahh very strange, it does look like a chip or scrape in the photo. Perhaps the ink is poor quality and isn't bonding with the polymer coating on the mugs? If you are in the market for a new printer...
  23. Wow, I'd be inclined to point the finger at the...

    Wow, I'd be inclined to point the finger at the mug to start with. The photo looks like the coating has chipped away taking the ink with it. Poor quality coating by the looks of it. Although you say...
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    Yes they can be used with pigment inks or DTG...

    Yes they can be used with pigment inks or DTG inks if required. Custom ICC profile(s) would be require to help colour match but other than that, yes.

    Alex
  25. When sublimating to fabrics you will loose detail...

    When sublimating to fabrics you will loose detail due to the weave and texture of the fabric this is inevitable really and will vary from fabric to fabric. Fien weave like silk polyester will be very...
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