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  1. #1
    Senior Member
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    Warranty Repairs

    I want to return a recently purchased Epson back to the retailer for a warranty repair. I'm assuming that it's not an ink issue, but has anyone had difficulties with warranties when the printer is full of sublimation ink?

  2. #2
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    I once called to get a repair, I told them I was using sublimation ink and they didn't say it would void the warranty. They just said that I had to return the printer with Epson ink inside (as they don't guarantee that their printers work good with non-OEM inks).

  3. #3
    Administrator Justin's Avatar
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    I sent one back recently for refund but drained the sublimation ink and refilled with normal.
    Membership scheme now available - Just £10 per year - Regular Supplier Discounts and Special Offers!

  4. #4
    Premium Member Tetris Champion, Space Invaders Champion, Asteroids Champion
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    Had to get a 1500W exchanged with Epson and had no issues at all.

    They collected it and delivered a new one at the same time. I had a CISS so left the ink that was in there and just took the CISS out.
    USING: Whatever it takes to get the job done...

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