I need a sleuth who is good at solving mysteries.
So, I'm a newbie and I have had everything set up correctly by Sawgrass who helped me by remote access.
I've got a RICOH SG311ODN, Mac laptop and Photoshop (and a DF1 mug press, sublimation paper and tape) - all from BMS.
There I was, happily printing away. I'd printed about six mugs - testing them out and trying to get the temperature and timing right.
The Ricoh is fine.
Then I step away from the Ricoh for 15 minutes and come back, and suddenly it won't print...
I live alone so nothing has been knocked - nothing at all has changed in my set up.
I know enough to leave the Ricoh on at all times.
There is no red light or error message. It looks as it did before.
The cable between my laptop and the printer are unchanged.
Yet, it does not even notice when I send something to print!
As there is a cable I assume this is not a wireless connection - so it can't be the network connection, right?
Oh and paper is in the printer.
Now what on earth can the matter be...?!!