Where Ebay predicts how long it thinks post will take, is wildly inaccurate - and unreasonable customers open cases as soon as they know there's no tracking number - ebay gives them a refund and the product's gone, and feedback gets crippled.
It's wildly infuriating that every year at this time, that we need to account for a large chunk of profits disappearing into thin air because of how little ebay valued sellers and how lop sided their internal policies and procedures are.
Last year was before we opened our gift shop, but having been in retail for a while and used ebay under my older brands - this does my head in.
This year has taken it to a whole other level for me.