I have recently started a dye sublimation business. I have being having good result with my flat press printing on tiles etc,
but not such a good time printing mugs. I bought a box of mugs from Signzworld and have being trying to sort it out with them
but it's been a fruitless task. They claim the mugs are of high quality and require high temperatures to print properly, but
they only print well at 160c/180secs. At their recommendations I get brown/blurred images that frankly look awful.
They recommended 190c/60secs and keep cutting down the time and increase the pressure, done all this and they simply
do not print well at anything above 165c. Having used half the box to get a few reasonable results/which are no where near as
good as printing the same images on tiles at 204c in my flatbed press.
Are these mugs not AA as they say they have sold me? ( I notice they scratch easily too ) Should I buy from another supplier. Is Signzworld any good?
I have a 2 mugs FREESUB and a ST3042 vacuum oven. The results are very similar in both at high temps. My printer is a Sawgrass
SG400 using Sublet HD inks using their recommended XPRES paper.
Any help or advice would be gratefully received as I have spent several weeks now going around in circles.
Will Evans - Isles of Scilly