Started getting a few complaints that black images are dark green. As always I check everything before it goes out the door so I'm very surprised. I can only assume my lighting isn't showing the proper colours or blacks are changing into green when product leaves me!
I'm using Inktec inks through my Epson 1500W printer. All profiled and everything else looks as good as always. I've not ruled out issues with the artwork files and I still feel this could be where the problems lie. One customer sends me 72dpi jpeg files which are huge, I copy it into a template and re-save at the correct size. The file is RGB but when I check the black used the RGB values are all zero and the CMYK values reflect a true black.
Even after all this time I still find profiles and colour values confusing so happy to accept it could be me! lol.