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  1. #1
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    Ricoh SG 3110DN SC28112

    Have a Ricoh SG 3110DN (5 years old with no issues), been using refillable cartridges for 3 years now with no problems. Self clean is on...

    All of a sudden now get an error SC28112, which is I believe the Cyan cartridge... cant get passed the error! looked at this https://www.youtube.com/watch?v=l21ewmTxDJE

    Does anyone advise anything? replacing the refillable cartridges for new ones? or could it be something more serious like the main board!

    Any help appreciated, thank you.

  2. #2
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    Refillable carts do wear out and that could be the problem.

    As you already think it is the cyan cart I would recommend you replace all the carts and see what happens. If no joy then it might be a new machine, but at least you will already have the carts :-)
    USING: Whatever it takes to get the job done...

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    Ok thanks for the info, yes I think thats the only way forward... good to know the carts do wear.

  4. #4
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    Replacing the cartridges worked, no issues...

  5. #5
    Senior Member webtrekker's Avatar
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    From the Service Manual, the actual SC28112 error is: 'Ink supply timeout error (Tank 2 error)'

    The solution (according to the manual) - 'Turn the printer off then on again!'

  6. #6
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    ! that was done about 5 times before I went any further...

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