Hello,
I recently made an order on Coralgraph's website for 2 mug presses and 2 heat presses. I am based in Germany so thought I would give Coralgraph a go when it comes to equipment I need for sublimation.
Just a few moments ago I got an email from Parcelforce. To my surprise I noticed that Coralgraph has written the wrong post code. In the address there is also a letter missing.
I have called but got no reply. I have also sent a text message and email to tell them about the error they have made.
I would be grateful if anyone here could tell me how to move on. What can I do?
Thanks in advance.