Hello,
Had to try Sublitrade, so made a first order with them for some sublimation goods.
1. They are never reachable. You can try to call but nobody will lift the phone and the call will be ended automatically after a couple of minutes wait. Emails are rarely answered. Check the Google reviews, people are complaining about this.
2. Avoid their matte magic mugs. In a box of 48 mugs, you will get around 10 bad mugs with incursions, dots or other defects. That's around 20% bad mugs in each box. Had several boxes, so it's consistent with the ratio of bad mugs.
3. No delivery note or invoice with the parcels. I was quite surprised. Hasn't happened to me earlier.
4. Check everything. I noticed that they missed a box of two tone mugs. :(