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  1. #1
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    Ink problem on epson xp-257

    Hi all
    Hoping you can help me. We have not used the printer for a month or so and now the printer wont print black or red. I have done a print head clean numerous times but still no luck. We had some other sublimation cartridges so I have tried those too and still not getting results.

    Has anyone had this and if so whats the best way to resolve it? Thanks in advance

  2. #2
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    Don't continue to do head cleans. Best to only do a couple before leaving overnight. It sounds like your heads are blocked.

    My honest opinion, if it were me for the value of the machine I wouldn't spend too much time trying to sort it.

    I had an Epson with blocked heads, I was about to give up. Soaked a cloth in Isopropanol and pulled the carriage over the top. Over night it dissolved the ink off the heads, couple of head cleans and clean as a whistle. This was a last resort though.
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    Thanks we are just trying something similar now

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