At the start of may, I asked to see a photo of a sample from a machine - told they couldn't do it, don't have the pics at hand so they would have to send my out an actual sample... didn't make sense but ok.
They said they would send it then didn't. Contacted them again after 2 weeks and was told I had to pay for the sample first, ok by me, paid for the sample.
In the last month, I have contacted them 3 times now, as each time I have made contact with them they have promised my sample would be sent in in a few days... still not had the samples I've paid for.
Confused by their actions tbh. Spent a lot of money with them, was planning on spending a heap more but now rethinking that.
Anyone else had an issue like this with them?
Thanks