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  1. #41
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    Quote Originally Posted by Ricky@Xpres View Post
    Hello Leealbi791

    Sorry to hear about your recent experience with our mugs.

    Our normal procedure would be to request images of the faulty mugs and then apply credit if the mugs are out of tolerance.

    Can I ask who you emailed so I can follow up our end.

    Thanks

    Ricky
    Xpres
    Hi Ricky I've emailed customer sales directly. I'm unaware of the usual process but hopefully I'll receive a reply.

    Sent from my moto g(7) power using Tapatalk

  2. #42
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    Received reply and sent picture evidence.

    Sent from my moto g(7) power using Tapatalk

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