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  1. #1
    Administrator Justin's Avatar
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    Anyone using RM Click and Drop?

    We've always used drop and go but now we've relocated I've been having a go with Click and Drop. Seems to work fine but I have a question over International postage.

    Usually I put a separate customs label on, Post Office told me these have changed and they have a new slip with a barcode on.

    When I use Click and Drop it allows me to enter all relevant details for the customs section but then when I print the label it simply adds a barcode. Does this contain all information they need? It does say something about adding a customs label but surely this would be doubling up?

    Appreciate advice from anyone using the service with thanks.
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  2. #2
    Senior Member Mrteajunkie's Avatar
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    Under the settings have you enabled the printing of the cn22?

    Under label format section 4.
    “Generate customs labels with orders”
    Last edited by Mrteajunkie; 17-09-2020 at 08:11 AM.

  3. The Following User Says Thank You to Mrteajunkie For This Useful Post:

    Justin (17-09-2020)

  4. #3
    Administrator Justin's Avatar
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    Quote Originally Posted by Mrteajunkie View Post
    Under the settings have you enabled the printing of the cn22?

    Under label format section 4.
    “Generate customs labels with orders”
    Ah, I thought I had....and I havn't lol! Sorted now, many thanks.
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  5. #4
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    I was supposed to chime in this morning with help, but then got distracted with Click and Drop and spending the morning researching all my missing tariff codes!

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