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  1. #1
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    new machine - help

    Hi all
    i just got my first heat press machine but have a few concerns / questions.

    when opening the box the base plate is all scratched (see attached photos) however came with a cloth that appears to go over.. other than cosmetic / and thinking a new machine shouldnt looks like this
    is it going to have any detrimental affect on use? (see photos)

    secondly on the swing away press there is a foam piece that is starting to peel away. Should this be doing that? (see attached photos) or is this protection cover for transportation that i can peel off ?

    Thanks
    Grant

  2. #2
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    That foam pad should be firmly glued to the lower platen, not hanging from the top platen....

    Send it back for a full refund.

    How did you pay?

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