oops! my bad.... had mixed up my orders when typing. I have just ordered some 10oz Chester mugs to try but the ones currently with the problems are premium grade Orca Coated 11 Oz Standard mugs, sorry about the mixup. I have elements for both size of mugs.
also, is it a bad thing to leave the paper stuck on the mug after pressing ? I ask cos one of the best prints came out best using this method. whats best method ?