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    Paper/Heat Element leaving imprint film on mug

    Hi - I have previously used BMS balmoral mugs with Ink Experts paper and heated to 180d for 100secs. (Apologies for my non technical lingo) I have never had an issue with this. Due to the shortages, I have now purchased Balmoral mugs through Coral. I am now getting a print mark of where my paper has been wrapped around the mug with the pattern of the heat element wrap on that area? I have tried adjusting my time and temp, but nothing i do is making a difference! help please! Many thanks in advance. Image attached.

    WhatsApp Image 2020-11-17 at 15.03.10 (2).jpg

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    Heat blanket i mean not element

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    Senior Member Mrteajunkie's Avatar
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    Are you printing on the right side of the paper?

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    Quote Originally Posted by Mrteajunkie View Post
    Are you printing on the right side of the paper?
    Yep, defo the right side of the paper. Its printed on the wrong side so I can't get that wrong!

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    Well I can see that your printed image is blurred. Try reducing the temperature by 10 degrees C along with a matching time to get a sharp print and see if the other problem goes too.

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