I have had a batch of mugs which have been pressed as normal and then customer emails a week or so later saying after dishwashing the print has faded!
Am I wrong in assuming or a mugs are dishwasher safe?
I have my own mugs same supplier and brand I have been using for a few years and i
they have been through our dishwasher at least 50x fine and no faded prints.
I always stick to mdp for my orca mugs
i use truepix paper
and press is the same time and temps as always.
Printer settings unchanged.
I have asked him for some images so I can contact mdp about them hopefully coming Monday.
has anyone had this before?
Oddly one of them was broken so I tested it and low and behold when I rubbed the print whilst still warm it smudged.
once cold it was fine.