Join our Premium Membership now and save with Xpres, Listawood, Ink Experts, Ink Express and more! Just £10 per year.....Click the Membership link above.....

User Tag List

Similar Threads

  1. Alternative to branded Chromaluxe aluminium panels
    By pisquee in forum General Dye-Sub Chit Chat
    Replies: 43
    Last Post: 22-08-2017, 12:41 PM
  2. own branded boxes / bags printed
    By bigj2552 in forum Marketing & Advertising
    Replies: 21
    Last Post: 24-01-2017, 12:31 PM
  3. Branded biscuits WANTED
    By Ucase Ltd in forum Member to Member Offers/Requests
    Replies: 4
    Last Post: 15-10-2016, 11:07 AM
  4. Wanted Adkins Beta Cap & Pocket combo press - or branded xpres or magictouch
    By mr-gobby in forum Buy It, Sell it, Give it away!
    Replies: 1
    Last Post: 04-05-2016, 08:14 AM
  5. Replies: 7
    Last Post: 02-05-2013, 08:41 AM
Results 1 to 8 of 8
  1. #1
    Junior Member
    Join Date
    Jun 2019
    Location
    barnsley
    Posts
    20
    Downloads
    0
    Uploads
    0
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)

    SRace paper not branded anymore or is this a lie?

    Hi everyone!
    I just had an unpleasant situation with a reputable company here in Uk which used to be my supplier for inks and sub paper.
    I have always used SRace paper, I love it, never had issues, never wanted to even try something else.
    Well, today I received my last order and the paper came in blank white boxes. This usually has a label with the info, brand, weight etc. Now it was blank and the paper, instead of having the “SRace “branding on the back it says “back”. The thickness and weight is also slightly different.

    I pointed out that they sent me the wrong item and they are saying this is the correct product and that ” it looks like the manufacturer decided to send the last batch without branding “
    Why in the world would a manufacturer decide to stop branding their products and send them as a generic item?

    Is there any chance they are telling the truth? Anyone else using SRace? Am I being unreasonable?

  2. #2
    Senior Member
    Join Date
    Nov 2015
    Location
    dorchester
    Posts
    1,193
    Downloads
    0
    Uploads
    0
    Mentioned
    3 Post(s)
    Tagged
    0 Thread(s)
    If they are genuinely a 'reputable company' then they are taking a big risk in 'passing off' and counterfeiting a branded product. How much can they make by dodgy selling paper? They are either stupid or potless to try it.

    Does it print the same as your previous Srace paper?

  3. #3
    Junior Member
    Join Date
    Jun 2019
    Location
    barnsley
    Posts
    20
    Downloads
    0
    Uploads
    0
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by pw66 View Post
    If they are genuinely a 'reputable company' then they are taking a big risk in 'passing off' and counterfeiting a branded product. How much can they make by dodgy selling paper? They are either stupid or potless to try it.

    Does it print the same as your previous Srace paper?
    What you are saying makes a lot of sense and does make me think twice, but why would SRace change things to generic all of a sudden? Why would they give up showing any kind of info on it? This doesn’t have any type of info on it. Surely that is not standard, right? A completely blank box?
    It doesn’t make sense in any way.

    i haven’t printed on it as It is visibly different and my first instinct was to return it.

  4. #4
    Senior Member
    Join Date
    Nov 2015
    Location
    dorchester
    Posts
    1,193
    Downloads
    0
    Uploads
    0
    Mentioned
    3 Post(s)
    Tagged
    0 Thread(s)
    Maybe Srace have outsourced manufacture of the paper to a third party? Their main business is making wide format paper rolls, so producing and packing small sheets could be a inconvenient to them.

    I like the paper, soI hope it hasn't changed.

  5. #5
    Junior Member
    Join Date
    Jun 2019
    Location
    barnsley
    Posts
    20
    Downloads
    0
    Uploads
    0
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by pw66 View Post
    Maybe Srace have outsourced manufacture of the paper to a third party? Their main business is making wide format paper rolls, so producing and packing small sheets could be a inconvenient to them.

    I like the paper, soI hope it hasn't changed.

    You may be right! I’ll keep a box to test it and see if it gives the same results.

  6. #6
    Premium Member UK Printed Mugs's Avatar
    Join Date
    Aug 2014
    Location
    Poole, Dorset
    Posts
    2,110
    Downloads
    0
    Uploads
    0
    Mentioned
    4 Post(s)
    Tagged
    1 Thread(s)
    Find another supplier who sells it and phone them up to ask if their new supply is white boxed or branded.

  7. #7
    Premium Member
    Join Date
    Nov 2011
    Location
    Bishop Auckland, County Durham
    Posts
    4,280
    Downloads
    0
    Uploads
    0
    Mentioned
    5 Post(s)
    Tagged
    3 Thread(s)
    Maybe, SRace are just reselling someone else's paper, buy it in unbranded, and stick their sticker on it?
    Maybe SRace sell their unbranded paper wholesale to other companies, and they sent you the wholesale version.

  8. #8
    Premium Member
    Join Date
    Nov 2011
    Location
    Bishop Auckland, County Durham
    Posts
    4,280
    Downloads
    0
    Uploads
    0
    Mentioned
    5 Post(s)
    Tagged
    3 Thread(s)
    ... for a definitive answer, best contact felix-schoeller directly.

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •