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  1. #21
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    The SMTP plugin has a test email function in its settings page to test it works

    As per my image above - if C&D is syncing and uploading the tracking, you will see it in the order notes - if it isn't doing this, then there isn't an email to send regardless of the SMTP plugin

  2. #22
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    Quote Originally Posted by pisquee View Post
    The SMTP plugin has a test email function in its settings page to test it works

    As per my image above - if C&D is syncing and uploading the tracking, you will see it in the order notes - if it isn't doing this, then there isn't an email to send regardless of the SMTP plugin
    The order notes issue was my main concern because I didn't want to buy a pro plugin to sed emails.

    I've gone through this integration again only this time reading the instructions very closely! The very last sentence in the guide explains everythng now.

    "Delivery confirmation numbers are used to confirm when your item has been delivered to the recipient, but they do not give the ability for your customers to track their item. As such, we cannot pass delivery confirmation number using this method"

    In contrary to what someone had told me a few days ago, it appears that the WooCommerce order notes will only receive tracking numbers using their upgraded Tracked 48 service, rather than the standard RM48 delivery confirmation 'tracking numbers' which can be sent to the Etsy order pages. WooCommerce musn't accept these.

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