I have had an email from a customer.
message is as follows.
hi I purchased a mug from you just over a month ago and it has a crack in it after a few uses.
what do you do in this situation?
many thanks.
customer.
So could they have broken it and tough it’s been a month.
or should I replace it at my cost or something else?
I was going to replace it but the wife says no way it’s been a month.