Hi guy, not sure if I'm in the correct section for this but will move it if not.
Anyway I have recently moved into mug sublimation however have ran into a problem that I've never seen before.
When sublimating images, I am seeing a red halo or mist bleeding out from the edges. Now at first I though it was only black however after some experimentation it seems to be any color which requires magenta. I have so far tried various settings on my press. Reducing and increasing both time and temp though reducing both has improved things, but I have reached the limit of how far I can push this.
I am using the Xpress 10oz XP5013 mugs, printing on a Sawgrass SG400 Printer, inks are by City Ink and I'm also using City Ink 125 GSM mug papers with the City Ink ICC profile.
I bought the printer from a local business that closed during the lockdowns and at first thought it may have been just old inks, as they had said that the printer had not been used for a while. However, new ink and correct ICC profiles, good papers etc did significantly improve things but it hasn't cured the issue. Lighter colors that don't contain magenta are fine. Therefore I'm left wondering if I am still doing something wrong or if I have a faulty printer.
Any thoughts wood be appreciated
black issuen.jpg