Hi everyone,
I’ve been in the sublimation business for 15 years and can usually fix most printer issues but this one has me stumped. Since the new Sawgrass Print Utility came out, my prints have gone from crystal clear to grainy. Solid colors now appear dotty and textured rather than smooth, fine text is hit or miss, and the colours are completely off.
I’ve already done all the usual checks—nozzle checks, head flushes, different paper/settings—but nothing seems to improve the print quality. Has anyone else experienced this with the new software? If so, have you did a fix? I can add pictures if it helps. Would really appreciate any advice! Thanks in advance.
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