we are desperate for a solution to the problem my friend has.
he bought a sublimation mug printing set up package second hand from ebay about 6 months ago and has now desided to start to use it.
the problem he is having is that they grey colours are not grey. they come out a dark mucky brown colour.
all the other colours are ok. its just the grey.
he has an epson D120, with a continous ink flow system.
the disk he was given with the printer for the set up of the printer, colour managment etc have been installed following the instructions given but still no joy.
everything is set up on the computer as should be.
he uses coreldraw 12 for the sublimation but he has tried corel paint shop pro x, microsoft office and other different image editing software to see if it was a software issue but they all have the same effect.
we have tried to get in touch with the person he got it from to see if the ink is Rotech (as this is the cd he has) but the seller is no longer a registered seller and he is unsure of what ink he has used.
printer heads are all clean with no blockage.
Has anybody got any ideas what he can do as it is driving him made and he is on about selling the whole lot.