Hi i am new to this site, can someone please help me or point me in the right direction. I bought a epson sx415 sublimation printer, been great printing and heat pressing color a little dull but ok, my magneta ran out so put a compatible cartridge in and then the red would print but would not heat press. i have now put a profile on printer its prints better quailty but now i cannot heat press on anything it just comes out blank. any ideas ???? thank you