You know it really gets me when someone walks into my shop and asks me to print just a"simple bog standard logo" when you find out it isn't.
Years ago when I first looked into doing this I WENT ON A BIT A SPY MISSION (NOT TOO LOCAL) to suss out how everyone else works, I was told by all that if I didn't have a standard font etc then the logos had to be a specific file type to cut. Most of my customers just stare at me with a blank look on their face when I ask about the font :x
What do you do? Request a specific file type, charge extra for creating the file (time is money hey)or say nothing?
I understand that we are not all alike as in our current trading positions and most of you are on line but I'd be interested to hear from anyone who does have a shop or indeed what your thoughts are. (perhaps I should move this part of the post to another section)
Thanks, Mandy