Ordered 2 of these travel mugs the other day and they have arrived today. look great.
OK - I've watched the "how to print" video on BMS website and the ones I received are completely different to the ones in the video. Tried unscrewing the bottom black plastic to no avail - the insides or handle don't come off either, like in the video - the only thing that does come off is the cap, or am I doing something wrong.
Tried ringing BMS today, busy everytime, tried emailing them from their site - no reply as of yet. Martin - where are you!
I need to print these for 12.30pm today and starting to panic - anyone done these before, and if so, do you have to take them apart like in the video or not?
Yours confused - John