calvinabc did you install usb drivers already. Which model of GOLDCUT plotter do you have? Do you see your device in Device Manager, when you connect it to PC?

calvinabc did you install usb drivers already. Which model of GOLDCUT plotter do you have? Do you see your device in Device Manager, when you connect it to PC?
hello. thanks for reply. we reverted back to old windows 8.1. all works ok.
