Hi, ive just recently started out so everything is a learning curve. was using corel printing direct to the ricoh and most things ok except I've just done 2 IPhone cases of spaniels and the brown faces are well ... crappy! sort of reddy brown that almost slightly blurs - went on to sawgrass inks and saw they have a powerdriver software which supposedly helps with colours so have installed this and followed all the instructions to the letter - sent it off to print and my ricoh just keeps saying

Custom Size
IJ Plain Paper

Change Setting
Tray 1

Its A4 - the document is set on A4, the paper in the printer is A4 - I just can't work out what is going wrong - can anyone help or even point me in the right direction of getting the colours right - some of the pics are coming out a little too yellow as well if that suggests a problem.

I did a nozzle test and all seems to be well - sooooo frustrated at the moment.