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    Blue printing out purple - Tried everything I can think of :( ... New Epson ET-2711

    Hi there everybody,

    So I am registered on here for my neighbour, Sarah, as I am a techie I have a slightly better understanding on a few technical bits and Sarah is just starting out...
    So both of us are kind of very new to the Dye Sublimation world.

    So Sarah bought a printer on Amazon from Ink Experts - An Epson ET-2711 complete with Sublinova Smart Inks and Ink Expert A4 paper this included the ICC profile as well.
    Epson ET-2711

    Now we installed the ICC profile and tried various programs to print out pictures. Some come put brilliantly but if there is too much blue/turquoise it comes out purple.
    I have scanned a few forum post and followed the advice given.
    We were using just Windows to print and found out that even though the ICC profile was installed it did not print blue but dark purple. In fact it came out darker than the Epson profile.
    We played around with the Magenta and Cyan levels and then the brightness but could not get it right.
    We tried Gimp and loaded the ICC profile that didn't work.
    Then I finally found out that Gimp is not that easy to use on a post here and everyone seems to use Photoshop.
    So I installed that. (I was trying to keep it simple for Sarah before throwing her in the deep end with Photoshop).
    Then I took the same picture applied the correct settings i.e. Photoshop manages colour, chose the Inktec Sublinova Icc profile. Matte Paper, Epson Colour Management off.
    And it still came out purple instead of a bright turquoise and deep blue. (Sorry I forgot to take pictures - if they're still about I will try to get it added to this post).
    I am really at my wits end here. We are just wasting loads of Dye Sub paper, ink, coasters and mugs trying to get the colour reproduction correct on the Blue.

    We will be happy for something that is as clsoe as we can get. It does not have to an exact and perfect match.

    Would anybody be able to help me out please?
    It'd be greatly appreciated .
    Thanks
    Lee
    Last edited by DyeSubNewbie; 29-08-2019 at 09:44 PM. Reason: Forgot to add some details

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