Hi all,
We were having pizza wheel issues on our two printers - Epson WF2010 and Epson WF7710.
We had black ink dots removed from print, and then placed on lighter areas of the print.
We cleaned rollers, slowed print to slowest possible, we cleaned every pizza wheel - as per you tube videos but we still could not solve the problem.
We were ready for throwing out both printers and paying for a premium printer in excess of £800.. But I knew there must be a way round it....so....
I decided to remove all the PLASTIC pizza wheels, to clean them, from our back up printer - epson WF2010. I did not touch the METAL pizza wheels. I just cleaned them.
I found even soaking them in cleaning fluid did not clean them properly so I left them out, put it back together and did 10 test prints... all perfect.... no marks...
So I did the same to our epson WF7710. It was not the easiest on the bigger A3+ printer but after about an hour of figuring out how to get the pizza wheel unit turned inside the machine, without removing the print unit and without breaking anything, I managed to remove all plastic cutter wheels and replace the unit without breaking anything including the sensor ribbon!
Once again I printed 10 test A3+ pages with pictures and text in various colours. Not one single dot was present and printing was perfect.
I understand this is probably not the easiest or probably best way to fix the problem but it has worked for us and we are delighted after weeks of bad prints and ruined stock. After nearly forking out £800 for a new printer that would probably have had the same problem, we are delighted we are back in business.
What are peoples thoughts on this fix and are there any printer experts that foresee any future problems to this fix? I would appreciate feedback.
If there is an interest I would be willing to make a short video for both of these printers on how I did this.
Many thanks for reading
Peter
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